Shipping policy
Shipping Policy
Effective Date: 27/02/2026
Thank you for shopping with Pracy Naturals. We are committed to delivering your order safely and on time.
1. Order Processing Time
All orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During high-demand periods, processing time may extend slightly.
2. Shipping Timeline
Domestic Shipping (Within India)Estimated delivery time: 3–7 business days
Remote locations may take 7–10 business days
Delivery timelines may vary depending on courier partner and location.
3. Shipping Charges
Free Shipping on prepaid orders above ₹[Insert Amount]
Standard shipping charges may apply for orders below this amount
COD (Cash on Delivery) orders may attract an additional handling fee
Shipping charges (if any) will be displayed at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email/WhatsApp
You can track your shipment in real-time using the provided link
5. Delivery Attempts
Courier partners will typically make 2–3 delivery attempts
If delivery fails due to customer unavailability or incorrect address, the order may be returned to us
Re-shipping charges may apply in such cases
6. Delayed or Lost Shipments
While we work with reliable courier partners, delays may occur due to:
Weather conditions
Logistics disruptions
Remote area delivery constraints
Government restrictions
If your order is significantly delayed, please contact us for assistance.
7. Damaged Package During Delivery
If you receive a damaged package:
Do not accept the parcel if visibly damaged
Record an unboxing video
Contact us within 48 hours of delivery
We will investigate and provide a suitable resolution (replacement/refund as applicable).
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Pracy Naturals is not responsible for delays or losses caused by incorrect information provided at checkout.
9. Contact Us
For any shipping-related queries:
Pracy Naturals
